We'll mail the skin test kit directly to you, and you can complete it at home whenever you are ready. No need to mail anything back to us — just log your results in your Pure Culture account.

If you change your mind about trying custom skincare, you may return your unopened, unused skincare kit within 30 days of purchase using your own shipping label. Our custom formulas are not refundable because they are personalized for you. Please contact support@pureculturebeauty.com with any questions.
We'll mail the skin test kit directly to you, and you can complete it at home whenever you are ready. No need to mail anything back to us — just log your results in your Pure Culture account.
Our products are designed for the majority of common skin needs and goals. Dark spots? Yep. Aging? Absolutely. But, we're still working to develop formulas for acne-prone skin. If this is your primary concern, hang tight and we'll have something for you in the future.
For skin conditions that typically require medical care, such as eczema or rosacea, we recommend you seek extended care from a medical professional.
If you don't love it, contact us within 30 days for a complimentary reformulation or refund.